Highland Community Hospital employees and physicians are united by the patients they serve. From those involved with direct patient care to those who work with finances, to those who ensure the safety and cleanliness of Highland's facilities, each person is committed to playing an important role in the Patient Experience.
The word "healthcare" contains one of the most important elements of this vital relationship - care - from every employee, for every patient, every time. In recognition of this vital relationship, Highland is committed to focus on the Patient Experience.
This commitment to caring is portrayed in the phrase "We C.A.R.E."
The concepts of "We C.A.R.E." are integrated into every aspect of Highland Community Hospital's service to our patients, with the goal of creating patients who are not only satisfied, but loyal.
Highland's Mission includes focused goals, including cultivating an environment of courtesy and compassion and recognizing and emphasizing the patient experience, surrounded by skilled, dedicated and concerned physicians and staff. "We C.A.R.E." is designed to accomplish those goals and more - continuing Highland's mission and vision for the communities it serves for generations to come.